Product Release Notes for April

April brings a set of meaningful platform updates focused on payment flexibility, event organization, virtual event controls, and streamlined presenter workflows. These enhancements continue to support organizations to manage, promote, and deliver accredited continuing education programs with greater efficiency.

Below is a summary of what's new!

Tickets

Feature: Offline Payments

A new offline payments option has been added to give organizers and registrants greater flexibility at checkout.

When a registrant selects the offline payment option, they are registered for the event immediately while an invoice is generated for payment at a later date. Payment can be made through Stripe Connect or through traditional offline methods such as check or bank draft.

Stripe Connect transactions are captured automatically in Order Details. For payments made offline, organizers can manually mark the registrant as "paid" once funds are received.

Why this matters:

• Removes barriers for registrants who cannot pay at the time of registration
• Supports check and bank draft payment workflows for organizations that require them
• Gives organizers clear visibility and control over payment status
• Keeps all payment activity in one centralized location

Registration

Feature: International Group Registration Support

The payment modal has been updated to include a country selection list, with the United States set as the default.

This update better accommodates group registrations from international organizations and removes friction for attendees outside the US.

Why this matters:

• Smoother registration experience for international registrants
• Fewer abandoned registrations due to payment form limitations
• Better support for global and cross-border events

Tickets

Feature: Ticket Categories for In-Person and Virtual Events

Ticket categories are now available for in-person and virtual events, providing a more organized way to display and manage different ticket types within a live event.

Categories are currently limited to two per event and do not apply to hybrid formats.

Why this matters:

• Cleaner ticket display for attendees
• Easier organization of ticket types for organizers
• Improved clarity around what each ticket type includes

Zoom Settings

Feature: Default Background Options

Organizers can now set a default background for Zoom sessions directly within the platform. Two options are available:

• Wallpaper: Sets the image displayed behind presenters, hosts, and in the session background
• Virtual Background: Sets the background visible behind the presenter and hosts only

Why this matters:

• Consistent and on-brand visual presentation across sessions
• Less setup required from individual hosts before each event
• Greater control over the attendee experience

Feature: Expanded Recording Settings

Recording options within Zoom Settings have been expanded. Organizers can now configure recordings to capture active speaker view, gallery view, and shared screen as separate recordings.

Additionally, organizers can select which views they would like to display on the attendee dashboard after the session.

Why this matters:

• More granular control over what gets recorded
• Gives attendees access to the most relevant view based on session type
• Supports post-event content distribution and on-demand viewing

Call for Presentations

Feature: CV Submission on Behalf of Co-Presenters

Primary presenters can now submit a CV on behalf of a co-presenter during the Call for Presentations process.

Previously, co-presenters were required to complete this step independently, which created additional coordination and follow-up for organizers and submitters alike.

Why this matters:

• Reduces friction in the submission process
• Fewer incomplete submissions due to missing co-presenter materials
• Saves time for primary presenters managing multi-speaker sessions

Ready to See These Features in Action?

Schedule a demo to explore how CE-Go can support your continuing education programs.